Privacy Notice

1. Who We Are

Sparked Connection Ltd ("we", "us", "our") provides a professional community, mentorship, events, and matchmaking service.

This notice also covers Professional Singles Network (singles-network.com), which is operated by Sparked Connection Ltd as part of our wider community and matchmaking service.

We act as the data controller for your personal data under UK data protection law.

Contact: hello@sparkedconnection.com

2. Our Approach to Privacy

Community, mentorship, and matchmaking are all personal. We treat your information with care, discretion, and confidentiality, whatever combination of our services you use.

We only collect and use data that is necessary to understand you and to support the friendships, mentorship, events, and/or introductions you've told us matter to you.

3. What Personal Data We Collect

Information you provide

• Name, email address, contact details
• Age or date of birth
• Location (city/region)
• What you're looking for (e.g. friendship, mentorship, events, and/or introductions)
• Mentorship interests, and workshop or event preferences, where relevant
• Relationship preferences and intentions, where relevant
• Lifestyle information (interests, habits, values)
• Personality assessment responses
• Photographs (where provided)
• How you heard about us
• Messages or communications with us

Sensitive / special category data

Some information (e.g. relating to ethnicity, religion, sexual orientation, or other personal values, beliefs, and lifestyle preferences) may be considered special category data under UK GDPR. We only process this data with your explicit consent, where it is necessary to provide the services you've asked for, and with appropriate safeguards in place.

4. How We Use Your Data

We use your data to:

• Understand what you're looking for and tailor your experience of the service
• Facilitate friendships, mentor matching, and event or workshop invitations, where relevant
• Assess your suitability for matchmaking, where you've told us you're open to introductions
• Understand compatibility and preferences
• Provide curated, considered introductions, where relevant
• Communicate with you about your membership, and, where you've opted in, send you marketing communications about events and community updates
• Manage payments and service access
• Improve our services

5. AI-Assisted Analysis, Transcription & Human Oversight

We may use secure, private AI-assisted tools to support analysing questionnaire responses, identifying compatibility and community-matching patterns, improving matching insight, and assisting with internal meeting notes.

Where consultations or meetings are transcribed, AI-assisted transcription tools may be used to help create accurate summaries, notes, and follow-up actions. These recordings and transcripts are used solely for internal service delivery and are treated confidentially.

Where AI-assisted transcription, note-taking, or analysis tools are used, Sparked Connection takes reasonable steps to ensure that such providers operate appropriate security, confidentiality, and data protection measures consistent with UK GDPR requirements. Where required by law, appropriate data processing agreements will be maintained with third-party providers.

We aim to use technology thoughtfully, carefully, and only where it enhances the quality, accuracy, and personal nature of our matchmaking service.

6. Lawful Basis for Processing

We rely on the following legal bases:

• Contract – to provide the community, mentorship, event, and/or matchmaking services you request
• Legitimate interests – to assess compatibility and operate responsibly
• Consent – where required (e.g. optional communications, sensitive data)
• Legal obligations – for accounting or regulatory purposes

You may withdraw consent at any time where applicable.

7. How We Share Your Information

We do not sell or distribute your data.

Within our community

Where you've told us you're interested in friendship, mentorship, and/or events, we may make limited profile details — such as your first name, profession, and photo — visible to other vetted members within the private member network, for the purposes of friendship, mentorship, and events.

With potential matches

Where you've told us you're open to introductions, we may separately share limited profile information, such as first name or initial, general location, profession or lifestyle overview, selected photographs, and high-level preferences.

By joining the service, you acknowledge that limited profile information may be shared with other members and/or carefully selected potential matches, depending on the services you've told us you're interested in. You may withdraw your consent to participate in community sharing or introductions at any time.

Marketing & event photography

Where you've separately opted in, we may send you marketing communications about events and community updates, and use photographs or video taken at events for marketing purposes (e.g. social media, website, newsletters). Both of these are optional, and you may withdraw your consent at any time.

With service providers

We may use trusted third parties for website hosting, payment processing, communication tools, and secure data handling. All providers are subject to data protection agreements.

8. What We Do Not Do

• We do not publicly display your profile — visibility is always limited to vetted members, and only for the purposes you've told us matter to you
• We do not allow browsing or swiping
• We do not sell your data
• We do not make automated matchmaking decisions

9. International Data Transfers

Where data is processed outside the UK, we ensure appropriate safeguards, such as UK adequacy regulations and standard contractual clauses.

10. Data Storage & Security

We use appropriate technical and organisational measures, including restricted access controls, secure systems and environments, and confidentiality safeguards. Your data is accessed only where necessary.

11. Data Retention

• Active clients: for the duration of membership
• Inactive applications: limited retention for review
• Legal/accounting data: as required by law

• Consultation recordings: retained only where necessary for service delivery and securely deleted when no longer required
• Meeting transcripts and AI-generated summaries: retained only for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, or maintain business records
• Event and mentorship records: retained for the duration of your membership and a reasonable period afterward, for safeguarding, record-keeping, and Code of Conduct purposes

Photographs and personal profiles can be deleted upon request.

12. Your Rights

Under UK GDPR, you have the right to access your personal data, correct inaccurate data, request deletion, restrict or object to processing, request data portability, and withdraw consent where applicable.

To exercise your rights, contact us at hello@sparkedconnection.com

13. Complaints

If you're unhappy with how we've handled your personal data, please contact us first at hello@sparkedconnection.com so we can look into it and put things right. We will acknowledge your complaint within 30 days and respond as soon as possible after investigating.

You also have the right to complain directly to the UK Information Commissioner's Office (ICO) at any time, particularly if you're not satisfied with our response: ico.org.uk/make-a-complaint or 0303 123 1113.

14. Cookies & Website Analytics

We use Google Analytics to understand how visitors use this website and to improve our service. These cookies are not set until you give consent via the cookie banner shown on your first visit.

You can accept or reject analytics cookies at any time using the "Cookie preferences" link at the bottom of the page. Rejecting cookies does not affect your ability to use the site.

15. Changes to This Policy

We may update this Privacy Notice from time to time. The latest version will always be available on our website.